Shipping & Returns

RETURN POLICY

As of October 1, 2021 we are in the process of our closing out sale. All sales on or after October 1, 2021 will be a final sale - no exceptions.

 Please note: as we process orders, there may be the occasional inventory discrepancy. If this occurs, you will receive an automatic refund in the form of an e-transfer for Canadian residents or a wire for US residents. In order to process inventory discrepancies only, please ensure that you provide an e-mail address at checkout, as we will need the correct e-mail address in order to process refunds. Thank you.

Questions? Send us a message: hello@mmequestriantbird.com

Please allow 3-5 business days for us to process your order. We ship via Canada Post. Please see the Canada Post Website for all updates regarding shipping delays due to COVID-19.

SHIPPING POLICY:

Canadian Residents:

Orders over $350 ship free.

Orders between $1-$150 have a flat rate shipping of $25

Orders Between $151-$250 have a flat rate shipping of $15

Orders between $251-$350 have a flat rate shipping of $10

We will not be held responsible for any broken, damaged or lost items during shipping.

United States Residents:

Orders between $1-$150 have a flat rate shipping of $25

Orders between $151-$250 have a flat rate shipping of $15

Orders between $251-$350+ have a flat rate shipping of $10

MMEC will not be held responsible for any additional duty, brokerage or carrier fees that may apply upon delivery and/or pick up in the United States.

We will not be held responsible for any broken, damaged or lost items during shipping.