Return Policy

RETURN POLICY

All Sample Sale items are sold as-is and are a FINAL SALE.

Returns are accepted for EXCHANGE or STORE CREDIT ONLY.

Helmets, saddles, sale and clearance items are FINAL SALE.

All returns must be returned to MacKenzie Moore Equestrian Co. within 14 days of the date received, and shipping cost prepaid by customer. Any products being returned must be in brand new condition with original tags still attached. You MUST first contact us via email with the reason for return prior to approval or return and BEFORE shipping the item.

Upon confirmation from MMEC, exchanges or return items for store credit can be sent to:

MacKenzie Moore Equestrian Co.

PO Box 68 Maidstone, SK S0M 1M0

MMEC will not be responsible for any shipping fees associated with exchanges or store credits.

All orders shipping to the USA (United States of America) are a FINAL SALE.

Questions? Send us a message: hello@mmequestriantbird.com